Security drives every decision we
make—from infrastructure and deployment to access controls and monitoring.
Security at Medchat·ai is more than a checklist—it’s a discipline embedded into every layer of our company. From infrastructure to education, we take a proactive, multi-layered approach to protecting your data.
Penetration Testing
We partner with independent third-party security specialists to perform comprehensive penetration testing at least twice per year to ensure the security posture of our services is uncompromised.
Security Education
Every Medchat·ai employee completes security training on day one and annually thereafter. We also share timely threat briefings to keep teams informed and ready to respond to emerging risks.
Web Application Firewall
We protect our infrastructure with a modern web application firewall that detects and blocks malicious traffic in real-time. This ensures our applications remain stable, secure, and resilient to attack.
Data Encryption
All data is encrypted in transit and at rest using industry-standard protocols. Encryption keys are managed through Azure’s TDE, preventing unauthorized access at every layer.
Identity & Access Management
Access is secured through Google SSO and physical-key 2FA wherever possible. Permissions are role-based and granted according to the principle of least privilege, minimizing exposure across the organization.
Vendor Security
We assess the security posture of every third-party vendor before integration. All vendors must meet strict privacy and compliance standards aligned with our own internal controls.