AI Agents for Healthcare Providers

Accelerate Patient Access.

Drive Enterprise Growth.

Accelerate Patient Access.

Drive Enterprise Growth.

Accelerate Patient Access. Drive Enterprise Growth.

Deploy AI agents to automate patient communication, administrative workflows, and care coordination. Reduce operational overhead while delivering the instant, accurate responses that keep patients engaged and staff focused on care.

Deploy AI Agents

Intelligent Patient Communication at Scale

Thousands of patient interactions happen across your network every day—scheduling requests, insurance questions, billing inquiries, and routine follow-ups that overwhelm traditional operations. Traditional call centers can't keep up with volume while patients demand instant, 24/7 access. Our AI agents automate these high-volume workflows, delivering consistent patient experiences across your entire network while freeing your operational teams to focus on complex cases that truly require human expertise.

AI Agents that do real work

Any workflow you can describe, you can automate. Choose from one of our Agent blueprints or start with a blank canvas. Medchat·ai gives you the power to build AI agents for any patient communication or administrative workflow.

Patient Communication

Administrative Operations

Care Coordination

Patient Communication

Appointment Scheduling

Patients can book, reschedule, or cancel appointments through chat, SMS, or voice 24/7. AI agents check availability, confirm insurance, and send automated reminders.

Appointment Scheduling

Patients can book, reschedule, or cancel appointments through chat, SMS, or voice 24/7. AI agents check availability, confirm insurance, and send automated reminders.

Appointment Scheduling

Patients can book, reschedule, or cancel appointments through chat, SMS, or voice 24/7. AI agents check availability, confirm insurance, and send automated reminders.

Appointment Scheduling

Patients can book, reschedule, or cancel appointments through chat, SMS, or voice 24/7. AI agents check availability, confirm insurance, and send automated reminders.

Patient Intake Automation

Pre-visit forms, insurance verification, and medical history collection happen automatically before patients arrive, streamlining the check-in process.

Patient Intake Automation

Pre-visit forms, insurance verification, and medical history collection happen automatically before patients arrive, streamlining the check-in process.

Patient Intake Automation

Pre-visit forms, insurance verification, and medical history collection happen automatically before patients arrive, streamlining the check-in process.

Patient Intake Automation

Pre-visit forms, insurance verification, and medical history collection happen automatically before patients arrive, streamlining the check-in process.

Prescription Refill Requests

Patients can request refills instantly via any channel. AI agents verify eligibility, coordinate with pharmacies, and provide status updates.

Prescription Refill Requests

Patients can request refills instantly via any channel. AI agents verify eligibility, coordinate with pharmacies, and provide status updates.

Prescription Refill Requests

Patients can request refills instantly via any channel. AI agents verify eligibility, coordinate with pharmacies, and provide status updates.

Prescription Refill Requests

Patients can request refills instantly via any channel. AI agents verify eligibility, coordinate with pharmacies, and provide status updates.

Lab Result Notifications

Automated delivery of lab results with appropriate next steps and appointment scheduling when follow-up is needed.

Lab Result Notifications

Automated delivery of lab results with appropriate next steps and appointment scheduling when follow-up is needed.

Lab Result Notifications

Automated delivery of lab results with appropriate next steps and appointment scheduling when follow-up is needed.

Lab Result Notifications

Automated delivery of lab results with appropriate next steps and appointment scheduling when follow-up is needed.

Follow-up Reminders

Automated post-visit check-ins, medication reminders, and care plan adherence tracking to keep patients engaged.

Follow-up Reminders

Automated post-visit check-ins, medication reminders, and care plan adherence tracking to keep patients engaged.

Follow-up Reminders

Automated post-visit check-ins, medication reminders, and care plan adherence tracking to keep patients engaged.

Follow-up Reminders

Automated post-visit check-ins, medication reminders, and care plan adherence tracking to keep patients engaged.

Billing Inquiries

Patients receive instant answers about billing questions, payment options, insurance coverage, and account balances through automated responses.

Billing Inquiries

Patients receive instant answers about billing questions, payment options, insurance coverage, and account balances through automated responses.

Billing Inquiries

Patients receive instant answers about billing questions, payment options, insurance coverage, and account balances through automated responses.

Billing Inquiries

Patients receive instant answers about billing questions, payment options, insurance coverage, and account balances through automated responses.

Wait Time Updates

Real-time communication about appointment delays, estimated wait times, and rescheduling options to keep patients informed.

Wait Time Updates

Real-time communication about appointment delays, estimated wait times, and rescheduling options to keep patients informed.

Wait Time Updates

Real-time communication about appointment delays, estimated wait times, and rescheduling options to keep patients informed.

Wait Time Updates

Real-time communication about appointment delays, estimated wait times, and rescheduling options to keep patients informed.

Telehealth Scheduling

Automated booking for virtual appointments with technology check reminders, login instructions, and pre-visit preparation.

Telehealth Scheduling

Automated booking for virtual appointments with technology check reminders, login instructions, and pre-visit preparation.

Telehealth Scheduling

Automated booking for virtual appointments with technology check reminders, login instructions, and pre-visit preparation.

Telehealth Scheduling

Automated booking for virtual appointments with technology check reminders, login instructions, and pre-visit preparation.

Waitlist Automation

Notify patients when earlier appointments become available. Patients can receive and confirm openings via SMS, reducing idle capacity and increasing provider utilization.

Waitlist Automation

Notify patients when earlier appointments become available. Patients can receive and confirm openings via SMS, reducing idle capacity and increasing provider utilization.

Waitlist Automation

Notify patients when earlier appointments become available. Patients can receive and confirm openings via SMS, reducing idle capacity and increasing provider utilization.

Waitlist Automation

Notify patients when earlier appointments become available. Patients can receive and confirm openings via SMS, reducing idle capacity and increasing provider utilization.

Administrative Operations

Benefits Verification

Automated verification of patient coverage, benefits, copays, and deductibles before appointments to prevent billing issues.

Benefits Verification

Automated verification of patient coverage, benefits, copays, and deductibles before appointments to prevent billing issues.

Benefits Verification

Automated verification of patient coverage, benefits, copays, and deductibles before appointments to prevent billing issues.

Benefits Verification

Automated verification of patient coverage, benefits, copays, and deductibles before appointments to prevent billing issues.

Prior Authorization Support

Automated prior authorization workflow management including status tracking, payer outreach calls, data collection, and approval notifications.

Prior Authorization Support

Automated prior authorization workflow management including status tracking, payer outreach calls, data collection, and approval notifications.

Prior Authorization Support

Automated prior authorization workflow management including status tracking, payer outreach calls, data collection, and approval notifications.

Prior Authorization Support

Automated prior authorization workflow management including status tracking, payer outreach calls, data collection, and approval notifications.

Registration Updates

Patients can update personal information, insurance details, and emergency contacts through self-service workflows.

Registration Updates

Patients can update personal information, insurance details, and emergency contacts through self-service workflows.

Registration Updates

Patients can update personal information, insurance details, and emergency contacts through self-service workflows.

Registration Updates

Patients can update personal information, insurance details, and emergency contacts through self-service workflows.

Medical Records Requests

Automated processing of medical record requests with secure delivery and tracking for patients and external providers.

Medical Records Requests

Automated processing of medical record requests with secure delivery and tracking for patients and external providers.

Medical Records Requests

Automated processing of medical record requests with secure delivery and tracking for patients and external providers.

Medical Records Requests

Automated processing of medical record requests with secure delivery and tracking for patients and external providers.

Survey Collection

Post-visit satisfaction surveys and patient feedback collection with automated follow-up on concerning responses.

Survey Collection

Post-visit satisfaction surveys and patient feedback collection with automated follow-up on concerning responses.

Survey Collection

Post-visit satisfaction surveys and patient feedback collection with automated follow-up on concerning responses.

Survey Collection

Post-visit satisfaction surveys and patient feedback collection with automated follow-up on concerning responses.

Test Prep Instructions

Personalized preparation instructions for lab work, imaging, and procedures delivered via patient's preferred communication method.

Test Prep Instructions

Personalized preparation instructions for lab work, imaging, and procedures delivered via patient's preferred communication method.

Test Prep Instructions

Personalized preparation instructions for lab work, imaging, and procedures delivered via patient's preferred communication method.

Test Prep Instructions

Personalized preparation instructions for lab work, imaging, and procedures delivered via patient's preferred communication method.

Care Coordination

Referral Coordination

Automated referral scheduling, specialist information sharing, and appointment confirmation between providers.

Referral Coordination

Automated referral scheduling, specialist information sharing, and appointment confirmation between providers.

Referral Coordination

Automated referral scheduling, specialist information sharing, and appointment confirmation between providers.

Referral Coordination

Automated referral scheduling, specialist information sharing, and appointment confirmation between providers.

Care Gap Notifications

Automated outreach for overdue preventive care, screenings, and follow-up appointments based on care protocols.

Care Gap Notifications

Automated outreach for overdue preventive care, screenings, and follow-up appointments based on care protocols.

Care Gap Notifications

Automated outreach for overdue preventive care, screenings, and follow-up appointments based on care protocols.

Care Gap Notifications

Automated outreach for overdue preventive care, screenings, and follow-up appointments based on care protocols.

Symptom Screening

Pre-visit symptom collection and triage questionnaires that help prioritize appointments and prepare care teams.

Symptom Screening

Pre-visit symptom collection and triage questionnaires that help prioritize appointments and prepare care teams.

Symptom Screening

Pre-visit symptom collection and triage questionnaires that help prioritize appointments and prepare care teams.

Symptom Screening

Pre-visit symptom collection and triage questionnaires that help prioritize appointments and prepare care teams.

Discharge Instructions

Automated delivery of post-visit care instructions, medication lists, and follow-up scheduling after appointments.

Discharge Instructions

Automated delivery of post-visit care instructions, medication lists, and follow-up scheduling after appointments.

Discharge Instructions

Automated delivery of post-visit care instructions, medication lists, and follow-up scheduling after appointments.

Discharge Instructions

Automated delivery of post-visit care instructions, medication lists, and follow-up scheduling after appointments.

Patient Education

Condition-specific educational content delivery and resources tailored to individual patient needs and treatment plans.

Patient Education

Condition-specific educational content delivery and resources tailored to individual patient needs and treatment plans.

Patient Education

Condition-specific educational content delivery and resources tailored to individual patient needs and treatment plans.

Patient Education

Condition-specific educational content delivery and resources tailored to individual patient needs and treatment plans.

Medication Adherence

Automated medication reminders, refill notifications, and adherence tracking to support patient compliance.

Medication Adherence

Automated medication reminders, refill notifications, and adherence tracking to support patient compliance.

Medication Adherence

Automated medication reminders, refill notifications, and adherence tracking to support patient compliance.

Medication Adherence

Automated medication reminders, refill notifications, and adherence tracking to support patient compliance.

Medchat·ai has exponentially changed the way Tryon communicates with our patients. By streamlining communication, MedChat·ai has optimized our workflows, drastically cut down our hold times, and bolstered our commitment to delivering patient-centered care.

Crystal Hill

Patient Connect Manager, Tryon Medical Partners

Built for Speed.

Designed for Scale.

Get up and running quickly with seamless integrations, rapid deployment, and the flexibility to scale across your entire enterprise.

Seamless System Integration

Connect with your existing technology stack through flexible integration methodologies. Our platform works with EHRs, management systems, and contact center platforms using APIs, FHIR, HL7, and more for complete workflow automation.

Rapid Value Realization

Experience meaningful results in weeks, not months or years. Our proven implementation methodology gets our AI agents deployed quickly, delivering immediate impact on patient engagement and operational efficiency from day one.

Built for Growth

Scale confidently across locations, departments, and use cases. Medchat·ai grows with your organization, maintaining performance and reliability whether you're deploying across one service line or transforming enterprise-wide operations.

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