Accelerate Patient Access
to Specialty Therapies
Accelerate Patient Access to Specialty Therapies
Accelerate Patient Access
to Specialty Therapies
Automate patient support programs, prior authorization workflows, and therapy coordination with AI agents built for specialty pharmacy operations. Streamline complex processes while maintaining the high-touch care your patients need.
Intelligent Patient
Support at Scale
Intelligent Patient
Support at Scale
Every specialty therapy patient requires personalized support from enrollment through treatment completion. Manual workflows across these touchpoints creates delays and inconsistent experiences. Our AI Agents transform specialty pharmacy operations by automating patient support workflows while maintaining the specialized care standards your patients expect.
AI Agents for Every Specialty Pharmacy Workflow
AI Agents for Every Specialty Pharmacy Workflow
Any workflow you can describe, you can automate. Choose from one of our Agent blueprints or start with a blank canvas. Medchat·ai gives you the power to build AI agents for any patient support or operational workflow.
Patient Onboarding & Access
Patient Onboarding
& Access
Program Enrollment
Streamlined enrollment processes for manufacturer patient assistance programs, specialty therapy hubs, and patient support services.
Program Enrollment
Streamlined enrollment processes for manufacturer patient assistance programs, specialty therapy hubs, and patient support services.
Program Enrollment
Streamlined enrollment processes for manufacturer patient assistance programs, specialty therapy hubs, and patient support services.
Program Enrollment
Streamlined enrollment processes for manufacturer patient assistance programs, specialty therapy hubs, and patient support services.
Missing Information Collection
Automated outreach to collect incomplete enrollment forms, missing insurance documentation, and required clinical information to expedite program approval.
Missing Information Collection
Automated outreach to collect incomplete enrollment forms, missing insurance documentation, and required clinical information to expedite program approval.
Missing Information Collection
Automated outreach to collect incomplete enrollment forms, missing insurance documentation, and required clinical information to expedite program approval.
Missing Information Collection
Automated outreach to collect incomplete enrollment forms, missing insurance documentation, and required clinical information to expedite program approval.
Benefits Verification
Comprehensive insurance benefit analysis including coverage verification, copay assistance eligibility, step therapy requirements, and alternative therapy options.
Benefits Verification
Comprehensive insurance benefit analysis including coverage verification, copay assistance eligibility, step therapy requirements, and alternative therapy options.
Benefits Verification
Comprehensive insurance benefit analysis including coverage verification, copay assistance eligibility, step therapy requirements, and alternative therapy options.
Benefits Verification
Comprehensive insurance benefit analysis including coverage verification, copay assistance eligibility, step therapy requirements, and alternative therapy options.
Prior Authorization Automation
Automated prior authorization workflow coordination including data collection, submission tracking, and approval notifications to accelerate patient access.
Prior Authorization Automation
Automated prior authorization workflow coordination including data collection, submission tracking, and approval notifications to accelerate patient access.
Prior Authorization Automation
Automated prior authorization workflow coordination including data collection, submission tracking, and approval notifications to accelerate patient access.
Prior Authorization Automation
Automated prior authorization workflow coordination including data collection, submission tracking, and approval notifications to accelerate patient access.
Patient Onboarding
Comprehensive enrollment automation including intake forms, insurance verification, and program registration for new therapy patients.
Patient Onboarding
Comprehensive enrollment automation including intake forms, insurance verification, and program registration for new therapy patients.
Patient Onboarding
Comprehensive enrollment automation including intake forms, insurance verification, and program registration for new therapy patients.
Patient Onboarding
Comprehensive enrollment automation including intake forms, insurance verification, and program registration for new therapy patients.
Copay Assistance Processing
Automated application processing for manufacturer copay programs with eligibility verification and approval tracking.
Copay Assistance Processing
Automated application processing for manufacturer copay programs with eligibility verification and approval tracking.
Copay Assistance Processing
Automated application processing for manufacturer copay programs with eligibility verification and approval tracking.
Copay Assistance Processing
Automated application processing for manufacturer copay programs with eligibility verification and approval tracking.
Therapy Management & Support
Adherence Monitoring
Automated medication reminders, refill notifications, and adherence tracking to support patient compliance throughout treatment.
Adherence Monitoring
Automated medication reminders, refill notifications, and adherence tracking to support patient compliance throughout treatment.
Adherence Monitoring
Automated medication reminders, refill notifications, and adherence tracking to support patient compliance throughout treatment.
Adherence Monitoring
Automated medication reminders, refill notifications, and adherence tracking to support patient compliance throughout treatment.
Injection Training Support
Personalized training reminders, technique reinforcement, and self-administration guidance for injectable therapies.
Injection Training Support
Personalized training reminders, technique reinforcement, and self-administration guidance for injectable therapies.
Injection Training Support
Personalized training reminders, technique reinforcement, and self-administration guidance for injectable therapies.
Injection Training Support
Personalized training reminders, technique reinforcement, and self-administration guidance for injectable therapies.
Side Effect Management
Automated check-ins for side effect monitoring with escalation protocols for concerning symptoms or patient concerns.
Side Effect Management
Automated check-ins for side effect monitoring with escalation protocols for concerning symptoms or patient concerns.
Side Effect Management
Automated check-ins for side effect monitoring with escalation protocols for concerning symptoms or patient concerns.
Side Effect Management
Automated check-ins for side effect monitoring with escalation protocols for concerning symptoms or patient concerns.
Clinical Monitoring
Automated collection of patient-reported outcomes, lab result reminders, and clinical milestone tracking throughout therapy.
Clinical Monitoring
Automated collection of patient-reported outcomes, lab result reminders, and clinical milestone tracking throughout therapy.
Clinical Monitoring
Automated collection of patient-reported outcomes, lab result reminders, and clinical milestone tracking throughout therapy.
Clinical Monitoring
Automated collection of patient-reported outcomes, lab result reminders, and clinical milestone tracking throughout therapy.
Lab Result Tracking
Coordination of required lab work with automated reminders, result notifications, and follow-up scheduling when needed.
Lab Result Tracking
Coordination of required lab work with automated reminders, result notifications, and follow-up scheduling when needed.
Lab Result Tracking
Coordination of required lab work with automated reminders, result notifications, and follow-up scheduling when needed.
Lab Result Tracking
Coordination of required lab work with automated reminders, result notifications, and follow-up scheduling when needed.
Care Coordination & Communication
Care Team Communication
Seamless information sharing between specialty pharmacy, prescribers, and patients with automated status updates and care coordination.
Care Team Communication
Seamless information sharing between specialty pharmacy, prescribers, and patients with automated status updates and care coordination.
Care Team Communication
Seamless information sharing between specialty pharmacy, prescribers, and patients with automated status updates and care coordination.
Care Team Communication
Seamless information sharing between specialty pharmacy, prescribers, and patients with automated status updates and care coordination.
Refill Coordination
Automated refill processing, inventory management, and delivery scheduling to ensure uninterrupted therapy access.
Refill Coordination
Automated refill processing, inventory management, and delivery scheduling to ensure uninterrupted therapy access.
Refill Coordination
Automated refill processing, inventory management, and delivery scheduling to ensure uninterrupted therapy access.
Refill Coordination
Automated refill processing, inventory management, and delivery scheduling to ensure uninterrupted therapy access.
Specialty Drug Education
Personalized medication education, therapy expectations, and condition management resources delivered at optimal touchpoints.
Specialty Drug Education
Personalized medication education, therapy expectations, and condition management resources delivered at optimal touchpoints.
Specialty Drug Education
Personalized medication education, therapy expectations, and condition management resources delivered at optimal touchpoints.
Specialty Drug Education
Personalized medication education, therapy expectations, and condition management resources delivered at optimal touchpoints.
Patient Reported Outcomes
Systematic collection of treatment effectiveness data, quality of life metrics, and therapy satisfaction feedback.
Patient Reported Outcomes
Systematic collection of treatment effectiveness data, quality of life metrics, and therapy satisfaction feedback.
Patient Reported Outcomes
Systematic collection of treatment effectiveness data, quality of life metrics, and therapy satisfaction feedback.
Patient Reported Outcomes
Systematic collection of treatment effectiveness data, quality of life metrics, and therapy satisfaction feedback.
Insurance Appeals
Automated appeals processing for denied coverage with documentation management and status tracking.
Insurance Appeals
Automated appeals processing for denied coverage with documentation management and status tracking.
Insurance Appeals
Automated appeals processing for denied coverage with documentation management and status tracking.
Insurance Appeals
Automated appeals processing for denied coverage with documentation management and status tracking.
Medication Synchronization
Coordinated refill scheduling across multiple medications to simplify patient therapy management.
Medication Synchronization
Coordinated refill scheduling across multiple medications to simplify patient therapy management.
Medication Synchronization
Coordinated refill scheduling across multiple medications to simplify patient therapy management.
Medication Synchronization
Coordinated refill scheduling across multiple medications to simplify patient therapy management.
Shipping Coordination
Automated coordination of temperature-controlled shipping, delivery scheduling, and patient notification for specialty medication deliveries.
Shipping Coordination
Automated coordination of temperature-controlled shipping, delivery scheduling, and patient notification for specialty medication deliveries.
Shipping Coordination
Automated coordination of temperature-controlled shipping, delivery scheduling, and patient notification for specialty medication deliveries.
Shipping Coordination
Automated coordination of temperature-controlled shipping, delivery scheduling, and patient notification for specialty medication deliveries.
Provider Communication/Education
Automated provider updates on patient therapy status, adherence data, and clinical outcomes with educational resources on specialty therapies.
Provider Communication/Education
Automated provider updates on patient therapy status, adherence data, and clinical outcomes with educational resources on specialty therapies.
Provider Communication/Education
Automated provider updates on patient therapy status, adherence data, and clinical outcomes with educational resources on specialty therapies.
Provider Communication/Education
Automated provider updates on patient therapy status, adherence data, and clinical outcomes with educational resources on specialty therapies.
Our pharmacy needs are very demanding, and each time we bring requests to Medchat·ai, nothing makes them flinch. No project requests that come back to us in six months. Within a couple of hours, they're right back to us with a solution. This type of responsiveness is really critical because of our patient volume and our clientele, many of whom are underserved.
Our pharmacy needs are very demanding, and each time we bring requests to Medchat·ai, nothing makes them flinch. No project requests that come back to us in six months. Within a couple of hours, they're right back to us with a solution. This type of responsiveness is really critical because of our patient volume and our clientele, many of whom are underserved.
Our pharmacy needs are very demanding, and each time we bring requests to Medchat·ai, nothing makes them flinch. No project requests that come back to us in six months. Within a couple of hours, they're right back to us with a solution. This type of responsiveness is really critical because of our patient volume and our clientele, many of whom are underserved.
Collette M. Fay, BS
Systems Support Specialist, SUNY Upstate Medical University
Built for Speed.
Built for Speed.
Built for Speed.
Designed for Scale.
Designed for Scale.
Designed for Scale.
Get up and running quickly with seamless integrations, rapid deployment, and the flexibility to scale across your entire specialty portfolio.
Get up and running quickly with seamless integrations, rapid deployment, and the flexibility to scale across your entire specialty portfolio.
Seamless System Integration
Connect with your existing specialty pharmacy technology stack through flexible integration methodologies. Our platform works with pharmacy management systems, patient portals, and manufacturer hub platforms using APIs, FHIR, HL7, CSV, and more for complete workflow automation.
Rapid Value Realization
Experience meaningful results in weeks, not months or years. Our proven implementation methodology gets our AI agents deployed quickly, delivering immediate impact on patient enrollment, therapy adherence, and operational efficiency from day one.
Built for Growth
Scale confidently across therapy areas, patient programs, and specialty services. Medchat·ai grows with your organization, maintaining performance and reliability whether you're automating one therapy program or transforming enterprise-wide specialty operations.
Your
AI team awaits.
Deploy
AI Agents to support every job
with
human-like
precision
Your
AI team awaits.
Deploy
AI Agents to support every job
with
human-like
precision
Scale your team with AI
Scale your
team with AI
© Medchat, LLC 2025
Better patient experiences with Medchat·ai
hipaa
compliant
AICPA
SOC2
© Medchat, LLC 2025
Better patient experiences with Medchat·ai
hipaa
compliant
AICPA
SOC2
© Medchat, LLC 2025
hipaa
compliant
AICPA
SOC2
© Medchat, LLC 2025
Better patient experiences with Medchat·ai
hipaa
compliant
AICPA
SOC2